Where do you deliver in the UAE, and how long does shipping take?
We deliver across the entire UAE. Since we carefully source our items from around the world, most orders arrive in 7–10 business days. You’ll see a more precise estimate at checkout. If you have any shipping concerns, just reach out to our UK-based support team, and we’ll be happy to help.
Can I personalize my gifts?
Definitely! Many of our gifts come with customization options. Simply look for the “Customize” button on the product page. Add names, dates, or special messages—our team will ensure your gift arrives picture-perfect and ready to impress.
What’s your return and exchange policy?
Your satisfaction is our top priority. If your order isn’t what you expected or arrives damaged, please get in touch within7 days of delivery. We’ll guide you through our easy returns or exchange process to make sure you’re happy with your Luvi experience.